Our users are often our most accomplished experts, so our user-generated wiki is the best, most up-to-date source of answers available.

• - How do I validate my account? Resend validation/welcome email with link.
• - I'm getting the error "Cannot Initialize Embedded Player."
• - I'm a VIP Member and I'm getting free trial messages on Live365 Desktop.
• - Why am I having problems logging into my VIP Preferred Membership account?
• - What are the rules when I am broadcasting?
• - Can I listen to Live365 using a player like Windows Media Player, Real Player or Winamp/iTunes?

Can't find an answer to your question?  Write to our support team.  We'll do our best to answer your query as soon as possible.

• - Billing Profile (details, statement)
• - Edit billing Info / Update Credit Card
• - Contact billing support (billing questions, upgrades, cancellations)
• - Additional billing info

Visit the Listen Settings Page to set your connection speed, change your player settings, and set many other preferences.

Browse, Search or Post in Our Discussions

Stuck and need assistance? Look for help in our active community.

Listener Help Forum:

Listener Support

Broadcaster Help Forums:

• Network and Technical Help
• Windows Users
• Mac Users
• Technical Help Archive

- 1024 x 768 display
- Soundcard with speakers or headphones
- Flash 10,0,22,87 (What Flash version do I have? or Get the latest version)

Windows:

- Windows XP/Vista/Windows 7
- Internet Explorer 7/8
- Firefox 3.1

Macintosh:

- Mac OS X v10.5
- Safari 3
- Firefox 3.1